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FAQs

FREQUENTLY ASKED QUESTIONS

WHERE CAN I FIND WANCHAI FERRY® CHINESE FROZEN ENTRÉES?

Wanchai Ferry® Chinese Frozen Entrées are available in the grocer's frozen section.

Use our STORE LOCATOR to find your most convenient location.

IS MADAME CHONG A REAL PERSON?

Yes, Madame Chong is a real person. Madame Chong resides in Hong Kong and still plays an active role in the development of the Wanchai Ferry® products.

WHY IS IT CALLED WANCHAI FERRY®?

The brand originated in Hong Kong by a woman named Madame Chong. Hong Kong native Madame Kin Wo Chong founded Wanchai Ferry® thirty years ago when she began selling her homemade dumplings along the city's busy Wanchai Ferry pier. Today, Wanchai Ferry® is available in Asia and the United States, providing quality Chinese cuisine to discerning cooks and diners and enabling consumers to make quality Chinese cuisine at home.

HOW DO YOU PRONOUNCE "WANCHAI FERRY®"?

WAUN-CHAI FAIR-EE

CAN I RECYCLE THE PACKAGING?

None of the packaging materials are recyclable.

CAN I REFRIGERATE AND REHEAT LEFTOVERS?

Yes, but the texture, consistency and flavor will change during storage. For best taste and texture we do not recommend freezing leftovers.

WHAT IS THE ADVANTAGE OF STEAMING THE RICE AND NOODLES IN THE MICROWAVE?

It helps the rice or noodles retain their fresh taste and tender texture.

The steamable pouch also makes it possible to make perfect rice or noodles without dirtying a pan and having cleanup.

CAN I SUBSTITUTE OTHER INGREDIENTS TO MAKE THE WANCHAI FERRY® CHINESE FROZEN ENTRÉES?

See the "Delicious Additions" on the package for suggestions or in the Meal Tips in this website.

ARE WANCHAI FERRY® CHINESE FROZEN ENTREES KOSHER?

No. Please refer to the package label for the most current information.

ARE WANCHAI FERRY® CHINESE FROZEN ENTREES VEGETARIAN OR VEGAN?

No. The components in our entrees are neither vegetarian nor vegan.

IS THERE ANY MSG IN WANCHAI FERRY® FROZEN ENTREES?

We don't add any MSG to our meals. Adding MSG is a shortcut some companies use to help create the savory flavor so important to Chinese cuisine. Instead we balance our seasonings carefully to create the flavors you enjoy.

IS THE CHICKEN FULLY COOKED?

Yes, the chicken is fully cooked to 165ºF prior to packaging.

IS THE SHRIMP FULLY COOKED?

No; it has gone through a blanching process and needs to be cooked to an internal temperature of 160ºF.

THE CENTER OF THE CHICKEN IS PINK; IS IT SAFE TO EAT?

Yes, the chicken is fully cooked to 165ºF prior to packaging. Because of the way the chicken is processed, it may have a pink hue.

WHY CAN'T I BOIL THE RICE OR NOODLE POUCH ON THE STOVE-TOP?

The steam vents are not designed to hold up during boiling and may open, so water could get into the rice/noodles though the vents and cause them to become soggy and wet.

 

 

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